Hello. Dr. Brown’s Office. May I help you?
Yes. This is Linda Chekov. I need an appointment with Dr. Brown right away.
Is Dr. Brown your family’s doctor?
Oh, yes. He’s been my family’s doctor for several years.
Thanks. What’s your problem?
Actually. I’m making the appointment for my grandma. She can’t speak English very well.
What’s bothering her?
She’s had a headache for a few days. Her face and neck have turned red and her skin feels itchy.

Does she have a fever now?
A little bit. She needs to see a doctor as soon as possible.
Okay. Would 2:00 this afternoon be okay?
Oh, excellent.
Could you give me your grandma’s name and health card number?
Sure. Her name’s Ivana Chekov. Her health card number is 3489-1290-897 TH.
Thanks. Please bring your grandmother in this afternoon at 2:00.
Thank you. See you then.